By Katalien Bollen, Martin Euwema, Lourdes Munduate
This book compares the original beneficial properties of office mediation to different contexts of mediation, in addition to the categorical competences each one state of affairs calls for of the mediator. It covers many vital matters relating to office mediation and discusses interventions through managers, reminiscent of clash training and casual mediation. It proposes a brand new version to evaluate the effectiveness of mediation, and discusses the effect of criminal platforms, HRM rules, in addition to energy constructions, and cultural variations. The booklet takes under consideration views from a number of disciplines, similar to administration, enterprise, psychology, legislation and sociology. It additionally discusses mediation elements from quite a few cultural and local contexts. The ebook advances wisdom concerning the software, procedure and results of place of work mediation and contains useful counsel for students, practitioners, mediators and bosses to reinforce their mediation perform or to foster positive clash administration in organizations.
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Additional info for Advancing Workplace Mediation Through Integration of Theory and Practice (Industrial Relations & Conflict Management)
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